1. Introduction
Luhala Education hub ("we", "our", "us") is committed to protecting the privacy and personal information of students, teachers, schools, parents, and visitors who use our services. This Privacy Policy explains how we collect, use, store, and protect your information.
2. Information We Collect
We may collect the following types of information:
- Personal details such as name, email address, phone number, and school name
- Academic information related to examinations, subjects, and learning materials
- Communication data when you contact us via email, phone, or website forms
- Technical information such as IP address, browser type, and device information
3. How We Use Your Information
Your information is used strictly for educational and operational purposes, including:
- Providing educational content, materials, and academic services
- Preparing and managing examinations and joint examinations
- Offering guidance to students and teachers
- Responding to inquiries and providing support
- Improving our services, content quality, and user experience
4. Information Sharing
Luhala Education Center does not sell, rent, or trade personal information to third parties. Information may only be shared when:
- Required by law or legal authorities
- Necessary to provide educational services with partner schools (with permission)
- Explicit consent is given by the user or guardian
5. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Children and Student Privacy
We take student privacy seriously. Information relating to students is collected and used solely for academic purposes. Parents, guardians, or schools may request access, correction, or removal of student information at any time.
7. Cookies and Tracking
Our website may use cookies to enhance functionality and improve user experience. You may disable cookies in your browser settings, though some features may not work properly.
8. External Links
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Luhala Education Center
P.O. Box 1025, Iringa Tanzania
Email: info@luhalaservices.com
Phone: +255 749 798 134